An application can interact with multiple types of data, and data can employ multiple interfaces.

Data is the information that the Microjourney interacts with to accomplish the customer’s goal, and the interface defines where the data comes from or where it is persisted.

Personas determine who interacts with the application, and channels determine how these individuals interact with the application.A Microjourney is a small part of the overall customer journey and focuses on accomplishing a specific goal for the customer.

The Pega Express™ methodology is an agile approach that uses design thinking practices to capture the customer journey and quickly deliver a Minimum Loveable Product (MLP) release.The Pega Express methodology breaks the customer journey into smaller pieces called Microjourneys™. The Pega low-code development tools create the code for you.Low-code application development platforms help bridge the gap between business stakeholders and skilled developers, creating a common visual language to collaborate more effectively.

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